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FAQ
What types of services does Webtaxonline offer?
Webtaxonline offers a comprehensive range of tax and accounting services for individuals, small businesses, and corporations. Our services include personal and corporate tax return filing, tax planning, bookkeeping, payroll services, HST/GST filing, CRA audit support, business incorporation, and financial consulting. We provide both in-person and online services, making it easy for clients to get reliable, professional support tailored to their needs.
Do you offer a free initial tax consultation for new clients?
Yes, Webtaxonline offers a free 15-minute consultation for new clients. This is mentioned on their website’s footer and contact page.
How do I book an appointment with a tax expert?
You can book an appointment by:
Calling: 289-752-1215
Emailing: contact@webtaxonline.ca
Filling out the contact form on their website
Can I schedule an in-person or video consultation?
Yes, according to their FAQ section, while they primarily work online, you can arrange both:
In-person meetings – their accountants can meet you at your place of convenience
Video conference calls – can be scheduled upon request
What is the quickest way to get in touch with your team?
The quickest way to contact with us:
Phone: 289-752-1215
Email: contact@webtaxonline.ca
How do you handle urgent or last-minute tax issues?
Webtaxonline understands that tax issues don’t always come with advance notice. We prioritize urgent and last-minute tax matters by quickly assessing deadlines, reviewing available documents, and assigning the case to an experienced tax professional. Our streamlined process allows us to fast-track preparation and filing wherever possible, helping clients meet CRA deadlines and reduce the risk of penalties or interest. We recommend contacting us as soon as possible so we can act promptly.
What is the usual turnaround time for tax filing?
Turnaround time depends on the complexity of the return and how quickly all required documents are provided. Simple tax filings can often be completed within a short timeframe, while more complex corporate or business filings may take longer. Once we review your information, we provide a clear timeline so you know exactly when to expect completion. Our focus is always on accuracy, compliance, and timely submission.
Do I need an appointment to visit your office in person?
An appointment is recommended to ensure dedicated time with one of our tax professionals. You can contact us by phone, email, or through our website to schedule an in-person or virtual consultation. This helps us prepare in advance and provide more efficient, personalized support during your visit.